Our Onboarding Process
We make collaboration simple and transparent
How We Work Together
A step-by-step guide to our collaborative process, designed for clarity and results
Initial Contact
You reach out to us through our website, email, or phone. We'll acknowledge your inquiry within 24 hours and schedule a convenient time to discuss your needs in detail.
Requirement Analysis
We analyze your financial and project needs through a comprehensive consultation. Our team reviews your current systems, challenges, and goals to understand the scope of work required.
Solution Outlines
We provide a tailored roadmap of possible solutions with detailed timelines and deliverables. You'll receive a comprehensive proposal outlining our recommended approach and expected outcomes.
Payment Confirmation
Once agreed, payment is processed to initiate the project. We provide clear invoicing and multiple payment options for your convenience. All terms are transparently communicated.
Project Execution
Our team starts work immediately, keeping you updated at each milestone. Regular progress reports ensure you're always informed about the project status and any important developments.
Delivery
Final solution is delivered with full documentation and support. We provide comprehensive training, ongoing support options, and ensure a smooth transition to your new systems.
Our Services & Benefits
Our structured approach ensures quality, transparency, and successful outcomes
Thorough Analysis
We take time to understand your unique needs and challenges before proposing solutions.
Clear Documentation
Every step is documented with clear deliverables, timelines, and expectations.
Collaborative Approach
We work closely with your team to ensure smooth integration and knowledge transfer.
Quick Turnaround
Efficient processes that deliver results without compromising on quality.
Risk Mitigation
Structured approach minimizes project risks and ensures successful delivery.
Results-Focused
Every step is designed to deliver measurable value and achieve your business objectives.
Our Refund Policy
We believe in transparency and fair business practices
If a client backs out within 3 hours of payment, a full 100% refund will be issued immediately. This applies to all services and packages. No questions asked, no deductions, no processing fees. The refund will be processed back to the original payment method within 3-5 business days. This policy ensures clients have adequate time to reconsider their decision without any financial penalty.
After the initial 3-hour grace period, a 10% administrative fee will be deducted from the total amount to cover project initiation costs, team allocation, initial analysis, and administrative processing. The remaining 90% will be refunded within 5-7 business days. This deduction covers the immediate costs incurred when we begin project preparation and resource allocation.
For ongoing projects, refunds are calculated based on work completed. Completed milestones are non-refundable, while remaining milestones can be refunded minus a 15% administrative fee. All delivered work, documentation, and intellectual property remain with the client. A detailed breakdown of completed vs. remaining work will be provided.
In case of bank disputes, payment gateway issues, or disagreements regarding refund amounts, both parties agree to resolve issues through good faith mediation. We work with certified financial mediators and maintain transparent documentation of all transactions. Emergency contact: +92 322 621 9972 for urgent payment disputes.
Bank transfers: 3-5 business days | Credit/Debit cards: 5-10 business days | Digital wallets: 1-3 business days | International transfers: 7-14 business days. Processing times may vary based on your bank and payment method. We provide tracking reference numbers for all refund transactions and email confirmations at each step.
Refunds are not applicable for: completed projects delivered as per agreement, third-party software licenses purchased on client behalf, custom development work after final approval, consultation fees for meetings already conducted, and emergency/rush project premiums. These terms are clearly outlined in our service agreements.
Important Refund Information
All refund requests must be submitted in writing via email to info@zafronadvisors.com with subject line "Refund Request". Include your order number, payment details, and reason for refund. Processing time is typically 3-5 business days after approval.
Contact Information:
đ§ Email: info@zafronadvisors.com
đ Phone: +92 322 621 9972
đ Address: G11 Markaz, Islamabad Arcade, 3rd Floor T11
We reserve the right to review each case individually to ensure fair treatment for all parties. All refund policies are subject to our terms of service.
Typical Project Timeline
While every project is unique, here's what you can typically expect
Week 1
Analysis & Planning Phase
Week 2-4
Implementation & Development
Week 5
Testing, Delivery & Support
Note: Timeline may vary based on project complexity and scope. We provide detailed timelines during the proposal phase.
Ready to Get Started?
Let's begin your project with our proven process. Contact us today for a free consultation.